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  LiveWire / Teen Forums / Member-2-Moderator / Viewing Topic

eHelp: Quantity of replies fallen
Replies: 45Last Post July 5 3:47pm by prisoner of hss
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carracer


Soothsayer
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Quote: from Blank black at 5:20 am on July 5, 2008

Quote: from carracer at 1:15 pm on July 5, 2008

Quote: from Blank black at 5:13 am on July 5, 2008

Quote: from carracer at 1:09 pm on July 5, 2008

Quote: from Anonymous at 5:08 am on July 5, 2008

Carracer, make your own topic and please don't derail mine with inane baseless arguments.
   

  And how are they inane and baseless?    
  care to explain yourself?


Because you have no basis in fact for your arguments.

 

 There was a topic with SLs discussing how they IGNORE ehelps because they find them ANNOYING.  
 Do the research!  
 Don't complain to me just because I am saying what is true!  
 i wouldn't even say anything if I didn't know it was!


Because if you knew the eHelp system, you know that one person cannot answer all the eHelps. Now that means that those they cannot answer remain, flashing in the corner. I don't care what you say, but that is annoying. Simple as.  

I went round a few days ago, checking out support leaders. Those who I couldn't see support or eHelps from I started to talk to, via pm. The vast majority of those tried to help me with what was a serious and honest problem. The rest explained that they were struggling at the moment themselves, and in some cases then went and found me either another psl, or eHelp responses which were relevant to my issue. And because of that, I wont have an ill thought out comment said about them.


At least you explain yourself.
And don't just say "NO THATS NOT TRUE".

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The world is only as sweet as you make it and only as terrible as you see it


5:22 am on July 5, 2008 | Joined Dec. 2007 | 155 Days Active
Join to learn more about carracer New York, United States | Straight Male | 8131 Posts | 10424 Points
marshmellowman


emotionalanarchist

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Tech Support Leader
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Quote: from Anonymous at 1:20 pm on July 5, 2008

Aye, I know. I (and we) do appreciate the time and effort that is put in - I remember doing so myself for a few years. And of course I sympathise with the difficulties. Just highlighting an issue for the sake of progress. Thanks for replying reasonably, for what it's worth.
Believe me, we know about this problem, and we've been trying to increase the number of replies, but it's hard. I appreciate you voicing your concern.

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Intelligence is the ability to avoid doing work, yet getting the work done.

5:23 am on July 5, 2008 | Joined Feb. 2007 | 473 Days Active
Join to learn more about marshmellowman England, United Kingdom | Straight Male | 14173 Posts | 24973 Points
Blank black


Enlightened One

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Because I have the power to accurately judge them in my role as moderator. Alls marshmellowman can do is defend the work he sees.

-------
Nobody ever loses their memory.
It just gets locked away like the mad woman in the attic.
Occasionally you hear her scream,
But you don't dare unlock the door and look in.

5:24 am on July 5, 2008 | Joined Feb. 2006 | 637 Days Active
Join to learn more about Blank black England, United Kingdom | Label Free Male | 7676 Posts | 16138 Points
marshmellowman


emotionalanarchist

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Quote: from carracer at 1:20 pm on July 5, 2008

Im not doubting you!
gosh don't take everything so seriously!
im just saying for so few responses, there are A LOT of SLs!
It doesn't really connect!

You're not an SL.

Not everyone can answer the same eHelps. Not only that, but as I've said before, if we see two or more replies to an eHelp and we feel like we can't add anything new to it, then we're not supposed to reply.

Why should we have to have 10 or so great replies for one eHelp when most of those replies will basically the same thing and have to sacrifice  the number of eHelps we can reply to.

With all due respect, I understand your argument, but you're just not getting how we answer these and how we are supposed to answer eHelps.

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Intelligence is the ability to avoid doing work, yet getting the work done.


5:26 am on July 5, 2008 | Joined Feb. 2007 | 473 Days Active
Join to learn more about marshmellowman England, United Kingdom | Straight Male | 14173 Posts | 24973 Points
Khadgar


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Here are some numbers I am throwing out there. I determined these from two random samplings in the selected month range.

Ehelp center averages:

11/04: <1 ehelp submitted per day, 10 replies.
03/05: 1 ehelp submitted per day, 7 replies.
07/05: 2.5 ehelps submitted per day, 6 replies.
12/05: 4 ehelps submitted per day, 5 replies.
03/06: 5 ehelps submitted per day, 4 replies.
07/06: 7 ehelps submitted per day, 3.5 replies.
12/06: 9 ehelps submitted per day, 3.5 replies.
03/07: 12 ehelps submitted per day, 3.5 replies.
07/07: 14 ehelps submitted per day, 2.5 replies.
12/07: 17 ehelps submitted per day, 2 replies.
03/08: 17 ehelps submitted per day, 3 replies.
07/08: 12 ehelps submitted per day*, 2.5 replies?

*not an accurate sample

Just throwing this out there.


-------
Now the posse's gettin' hungry, and Mix-a-Lot's treatin' [brr
we stopped at Taco Bell, for some Mexican eatin'


5:36 am on July 5, 2008 | Joined Feb. 2006 | 528 Days Active
Join to learn more about Khadgar California, United States | Asexual Male | 12794 Posts | -514 Points
theatreminelli


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Also can I just add, if I read an Ehelp and there is one AMAZING reply that answers all elements of an Ehelp better that what I could do myself then I won't add a reply just for the sake of it. So although your Ehelp may just have one reply that might be all that we feel is needed.

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'Who da man, I da man....I always suspected'- Mr Greg 'genius' House

5:37 am on July 5, 2008 | Joined June 2005 | 693 Days Active
Join to learn more about theatreminelli England, United Kingdom | Straight Female | 11282 Posts | 22900 Points
Jadien


Wealthy Hobo

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Quote: from carracer at 4:55 am on July 5, 2008

Because people don't actually do their jobs as support leaders.
They just think it looks nice under their names.

I think you're right, to an extent. I hardly ever see SL's being supportive. I've seen ONE SL do a 'nice' thing and that was Define Your Line when she made that thread about oh what's his face because he didn't think anybody cared.

Why is it that SL's do things like that, for their fellow SL's, but not the people they're supposed to be SUPPORTING?


I don't understand it either, but I DO think there is a concious effort.


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Incandescently empty.


5:39 am on July 5, 2008 | Joined June 2008 | 95 Days Active
Join to learn more about Jadien Michigan, United States | Straight Female | 3155 Posts | 5277 Points
amiee


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Quote: from theatreminelli at 1:37 pm on July 5, 2008


Also can I just add, if I read an Ehelp and there is one AMAZING reply that answers all elements of an Ehelp better that what I could do myself then I won't add a reply just for the sake of it. So although your Ehelp may just have one reply that might be all that we feel is needed.

I was just about to say this, too.

I find that these days, the quality of replies is so much better than a couple of years ago. Support Leaders generally go into great detail so even if we purposely tried to get 4, 5 or even 6 replies to an eHelp, chances are most of the advice would be repeated. It's a bit rubbish that eHelps only require 2 posts before they stop flashing, but you can be sure that those two replies will be well thought out and will cover all points.

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someone tell me i'm dreaming,
the freaks are rising up through the floor


5:42 am on July 5, 2008 | Joined Jan. 2005 | 1048 Days Active
Join to learn more about amiee Scotland, United Kingdom | 8332 Posts | 18283 Points
audrey820


Flawed

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Quote: from Khadgar at 8:36 am on July 5, 2008

Here are some numbers I am throwing out there. I determined these from two random samplings in the selected month range.

Ehelp center averages:

11/04: <1 ehelp submitted per day, 10 replies.
03/05: 1 ehelp submitted per day, 7 replies.
07/05: 2.5 ehelps submitted per day, 6 replies.
12/05: 4 ehelps submitted per day, 5 replies.
03/06: 5 ehelps submitted per day, 4 replies.
07/06: 7 ehelps submitted per day, 3.5 replies.
12/06: 9 ehelps submitted per day, 3.5 replies.
03/07: 12 ehelps submitted per day, 3.5 replies.
07/07: 14 ehelps submitted per day, 2.5 replies.
12/07: 17 ehelps submitted per day, 2 replies.
03/08: 17 ehelps submitted per day, 3 replies.
07/08: 12 ehelps submitted per day*, 2.5 replies?

*not an accurate sample

Just throwing this out there.


This was going to be exactly my point. I remember when it was really odd to get more than 3 ehelps per day. So all the SLs would jump on those and answer what they could. Now, it really isn't uncommon to get over 10 in a day.

Pair that with an increase in quality(which means replies take longer), and you can understand why it's rare for ehelps to get many replies.

Now that I've thoroughly beat a dead horse, I'm going to let you know that I completely agree with you. It's really sad to see the decrease in the number of replies. And a number of us have tried different methods of motivating the SLs to be more active. It's just hard because most are doing what they feel they can while dealing with their own personal issues.

So yeah, I'm not dismissing your complaints. They're 100% legit. I just figured an explanation helps.

-------
kid, I wrote back,
all lovers betray.


6:04 am on July 5, 2008 | Joined Aug. 2004 | 1020 Days Active
Join to learn more about audrey820 Massachusetts, United States | Female | 19666 Posts | 34652 Points
wmudude


Guru

Patron
Reply
It's probably because eHelp is a crappy-ass system and David is too much of a lazy fucktard to do anything about it.

-------



Beautiful.

7:09 am on July 5, 2008 | Joined Mar. 2003 | 1029 Days Active
Join to learn more about wmudude Japan | 20933 Posts | 23063 Points
rebelmozzerella


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Quote: from carracer at 6:55 am on July 5, 2008

Because people don't actually do their jobs as support leaders.
They just think it looks nice under their names.

You really have no right to talk about this, since you're not a support leader. Anyone who isn't a support leader can't talk about this.

If you actually go back to the 2005 replies on eHelps, they're not even supportive. At all.

Now, I log into my computer and there's seven new eHelps. I get on an hour later and there's seven more. The number of eHelps is a very large number. Not every support leader can reply to every eHelp.

For example, I'm not good at relationship advice. So I normally don't reply to those because unless you think you can give really good advice and really help, most don't try.

-------
get crunk get drunk get fcked up
throw your hands in the air thats whats up
pass me the 40 girl
i need to get drunk before its over girl


9:06 am on July 5, 2008 | Joined Dec. 2007 | 212 Days Active
Join to learn more about rebelmozzerella Texas, United States | Straight Female | 8574 Posts | 17443 Points
Black Sheep


Visionary

Patron
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This is an eHelp topic from a few years ago:

http://www.golivewire.com/forums/ehelp-read-response-450.html

Compare that to today:

http://www.golivewire.com/forums/ehelp-read-response-12209.html

http://www.golivewire.com/forums/ehelp-read-response-12197.html

Quality is much much better. You don't need as many replies if one person can cover nearly everything in one reply.

-------
Agent Provocateur


10:10 am on July 5, 2008 | Joined Aug. 2007 | 341 Days Active
Join to learn more about Black Sheep Ivory Coast | 13887 Posts | 9552 Points
( Anonymous )

Reply
Quote: from rebelmozzerella at 5:06 pm on July 5, 2008

If you actually go back to the 2005 replies on eHelps, they're not even supportive. At all.

Having given "support" and received it through eHelp from 2004 onwards I disagree. There may be a difference, but the "At all" implies that there was no support whatsoever which is very untrue.

Quote: from Black Sheep at 6:10 pm on July 5, 2008


Quality is much much better. You don't need as many replies if one person can cover nearly everything in one reply.

I presume reiterating what has already been covered and argued is an example of how eHelps would all cover the same ground. Also, I'm surprised you don't care for the feelings of the SLs in your first link, who are SLs or members now - you've just used their work as an example of what not to do.

Post edited at 10:54 am on July 5, 2008 by Anonymous


10:47 am on July 5, 2008
rebelmozzerella


Omnipotent One

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Quote: from Anonymous at 12:47 pm on July 5, 2008

Quote: from rebelmozzerella at 5:06 pm on July 5, 2008

If you actually go back to the 2005 replies on eHelps, they're not even supportive. At all.

Having given "support" and received it through eHelp from 2004 onwards I disagree. There may be a difference, but the "At all" implies that there was no support whatsoever which is very untrue.


Example:

http://www.golivewire.com/forums/ehelp-read-response-21.html

-------
get crunk get drunk get fcked up
throw your hands in the air thats whats up
pass me the 40 girl
i need to get drunk before its over girl


11:01 am on July 5, 2008 | Joined Dec. 2007 | 212 Days Active
Join to learn more about rebelmozzerella Texas, United States | Straight Female | 8574 Posts | 17443 Points
( Anonymous )

Reply
I am unable to read the message as I'm not a support leader nowadays, however, examples are not needed. I know what you mean, I know where you're coming from. The implication that there was no support "At all" is simply wrong. These were the kind of replies I was hoping to avoid. I may stop replying to this topic now, as the points have been covered by the first two people to seriously reply.

Post edited at 11:19 am on July 5, 2008 by Anonymous


11:12 am on July 5, 2008
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