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  LiveWire / Technical Forums / Computer Virus & Anti-Virus Software / Viewing Topic

I need help with my friend's laptop.
Replies: 12Last Post Feb. 7 10:26am by HOLY SHIT a honda
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( HOLY SHIT a honda )


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She has a Dell Inspiron 1525, few years old I'd imagine..

Every time it starts up, it has this :

[center]Windows Error Recovery[/center]

Windows failed to start. A recent hardware of software change might be the cause.

If windows files have been damaged or configured incorrectly, startup repair can help diagnose and fix the problem. If power was interrupted during startup, choose start windows normally.

(use the arrow keys to highlight your choice.)

Launch startup repair (recommended)
Start windows Normally

Both choices lead to this :


A problem has been detected and Windows has been shut down to prevent damage to your computer.

If this is the first time you've seen this stop error screen, restart your computer. If tihs screen appears again, follow these steps:

Disable or uninstall any anti-virus, disk defragmentation, or backup utilities. Check your hard drive configuration, and check for any updated drivers. Run CHKDSK /F to check for hard drive corruption, and then restart your computer.

Technical information:

*** STOP: 0x00000024  (0c00290444, 0x844BD9E0, 0XC0000102, 0x00000000)

Can anyone help me with this? Any help is much appreciated.

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Bitches don't know 'bout my junk ass 3800.


2:29 am on Feb. 7, 2010 | Joined: Oct. 2009 | Days Active: 96
Join to learn more about HOLY SHIT a honda Illinois, United States | Straight Male | Posts: 2,745 | Points: 3,966
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Azzurro


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So reinstall windows?
Better yet, spam F8 when loading up and try and get into safe mode.

When there, do system recovery.

Post edited at 2:32 am on Feb. 7, 2010 by Azzurro

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It made me think.
It gave me hope
Hey Shelby, I love you. ♥


2:32 am on Feb. 7, 2010 | Joined: Jan. 2007 | Days Active: 373
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CrackWaffles


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Quote: from Azzurro at 2:32 am on Feb. 7, 2010

So reinstall windows?
Better yet, spam F8 when loading up and try and get into safe mode.

When there, do system recovery.


If you reinstall windows, you lost LITERALLY everything. It's essentially a full hard drive wipe.

Safe mode like buffet boy said, and then run a virus scanner.

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CrackWaffles
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2:38 am on Feb. 7, 2010 | Joined: Feb. 2008 | Days Active: 165
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Azzurro


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Quote: from WoggySaffles at 10:38 am on Feb. 7, 2010

Quote: from Azzurro at 2:32 am on Feb. 7, 2010

So reinstall windows?  
 Better yet, spam F8 when loading up and try and get into safe mode.  

 When there, do system recovery.


If you reinstall windows, you lost LITERALLY everything. It's essentially a full hard drive wipe.

Safe mode like buffet boy said, and then run a virus scanner.


HEY

I edited and said SafeMode.

I'm not Buffet Boy.



-------
It made me think.
It gave me hope
Hey Shelby, I love you. ♥


2:40 am on Feb. 7, 2010 | Joined: Jan. 2007 | Days Active: 373
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Neodymie


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It's a file system error. Try to boot into safemode and run chkdsk.

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Born to live. Born to die. Born to be, crucified.
Give our souls and take our pride. Bleeding for the harder styles.
Rising up, from the seed. Born to change, history.
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2:42 am on Feb. 7, 2010 | Joined: July 2008 | Days Active: 370
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( HOLY SHIT a honda )


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This is what I see when I hit F8. tl;dr, wat do

-------
Bitches don't know 'bout my junk ass 3800.


2:52 am on Feb. 7, 2010 | Joined: Oct. 2009 | Days Active: 96
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Neodymie


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Will it let you go into safe mode?

-------
Born to live. Born to die. Born to be, crucified.
Give our souls and take our pride. Bleeding for the harder styles.
Rising up, from the seed. Born to change, history.
From the streets we unleash hell!!  Feel the power of decibel!!!

2:58 am on Feb. 7, 2010 | Joined: July 2008 | Days Active: 370
Join to learn more about Neodymie Nevada, United States | Straight Male | Posts: 10,509 | Points: 20,135
( HOLY SHIT a honda )


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I'm going to have my friend who is an IT and is dell certified take a look tomorrow.



-------
Bitches don't know 'bout my junk ass 3800.


2:59 am on Feb. 7, 2010 | Joined: Oct. 2009 | Days Active: 96
Join to learn more about HOLY SHIT a honda Illinois, United States | Straight Male | Posts: 2,745 | Points: 3,966
( HOLY SHIT a honda )


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Quote: from Neodymie at 2:58 am on Feb. 7, 2010

Will it let you go into safe mode?
It won't let me do shit. It just bluescreens and gives me all the codes.

-------
Bitches don't know 'bout my junk ass 3800.

2:59 am on Feb. 7, 2010 | Joined: Oct. 2009 | Days Active: 96
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CrackWaffles


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Quote: from Azzurro at 2:40 am on Feb. 7, 2010

Quote: from WoggySaffles at 10:38 am on Feb. 7, 2010

Quote: from Azzurro at 2:32 am on Feb. 7, 2010

So reinstall windows?
  Better yet, spam F8 when loading up and try and get into safe mode.

  When there, do system recovery.


 

 If you reinstall windows, you lost LITERALLY everything. It's essentially a full hard drive wipe.  

 Safe mode like buffet boy said, and then run a virus scanner.


HEY

I edited and said SafeMode.

I'm not Buffet Boy.


I know, tis why I gave you credit!

OMG.... I must need sleep.... I'm sorry hehe.

Regardless, if you do a system recovery or completely reinstall windows, it's basically the same as wiping the drive. Not ideal if you have stuff that doesn't have a backup.

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CrackWaffles
-Molly/17-
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3:07 am on Feb. 7, 2010 | Joined: Feb. 2008 | Days Active: 165
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JamesBrauman


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Get your IT friend to connect the hard drive from the laptop to a PC, copy the important files, then re-install windows.

3:18 am on Feb. 7, 2010 | Joined: Nov. 2005 | Days Active: 211
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Neodymie


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Quote: from JamesBrauman at 3:18 am on Feb. 7, 2010

Get your IT friend to connect the hard drive from the laptop to a PC, copy the important files, then re-install windows.

Nah just tell him to use the install disc and boot it into windows and run chkdsk and let it fix it.

-------
Born to live. Born to die. Born to be, crucified.
Give our souls and take our pride. Bleeding for the harder styles.
Rising up, from the seed. Born to change, history.
From the streets we unleash hell!!  Feel the power of decibel!!!

3:21 am on Feb. 7, 2010 | Joined: July 2008 | Days Active: 370
Join to learn more about Neodymie Nevada, United States | Straight Male | Posts: 10,509 | Points: 20,135
( HOLY SHIT a honda )


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I have the info / discs that came with the computer now, going to try to boot from the system disc. Will report later on what I find.

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Bitches don't know 'bout my junk ass 3800.

10:26 am on Feb. 7, 2010 | Joined: Oct. 2009 | Days Active: 96
Join to learn more about HOLY SHIT a honda Illinois, United States | Straight Male | Posts: 2,745 | Points: 3,966
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